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Empowered SMS Acquires Neptune Consultancy Services

Acquisition of one of the UK’s foremost unified communications specialists enhances Empowered’s range of services and propels its position as the leading provider of IT and managed services to the UK channel

Dunstable, UK – 23 June, 2014: Empowered SMS, one of the UK’s leading providers of complementary IT services to the UK channel, today announced its acquisition of Neptune Consultancy Services, one of the UK’s leading Unified Communications specialists, which offers cutting edge services within digital workplace solutions and managed services. Empowered SMS currently supports a range of customers with existing capabilities; with Neptune’s decade of established success and credibility in the Unified Communications sector, this acquisition will enhance Empowered’s offering and capabilities and cement Empowered’s position as the UK’s leading provider of IT services to the channel.

From now on, customers will be able to access the very best unified communications support in the UK, across an extended range of leading vendors. This includes an expanded capability within Cisco Collaboration and Microsoft Lync technologies and Solarwinds, through their Managed Services model. Furthermore, this acquisition will complement Empowered’s existing range of Unified Communications services, which includes technical and engineering offerings across the entire ICT infrastructure, from data networking, wireless and security to servers, applications, storage solutions and data centres.

Founded in 2003 by Andrew Heath, Neptune currently supports a wide range of customers’ Unified Communications requirements across the UK, from Instant Messaging to voice, video and collaboration tools, by integrating customers’ desktop and telephony communications into one cohesive platform. Providing a concentrated, dedicated voice data team to its partners has enabled Neptune to become one of the UK’s most trusted voice solutions providers.

James Anderton, Co-founder and Group CEO, Empowered SMS said: “We are delighted to announce our acquisition of Neptune Consultancy Services, which highly complements and augments our existing Unified Communications offering. This acquisition once again reflects our ongoing strategy to become the UK’s leading provider of IT and managed services to the UK Channel. The addition of the Neptune team and its expertise across voice and contact centre solutions will offer customers what we believe to be the widest breadth and depth of resources and support for all their IT and managed services needs.”

About Empowered SMS
Empowered SMS is the UK’s leading provider of complementary IT services, technical engineering and support services to the UK ICT Channel. Empowered currently supports over 100 ICT providers throughout the UK, including system integrators and resellers, managed services providers, telecommunications providers, distributors and consultancies. Visit to learn more about how the company is revolutionising support in the IT services sector.

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Montpelier Chambers, 61 - 63 High Street, South Dunstable, LU6 3SF
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