Smart Hands Field Engineering: why access to flexible field engineering support matters
There has been a notable rise of “pay as you go” on-demand services, offering the necessary onsite support within committed SLAs with a minimum level of “smart hands” technical skills to meet requirements over recent years. Empowered enables organisations to operate more commercially sound delivery teams without the need to carry large internal benches of […]
Chris Amies, Customer Services Director shares insight into his new role at Empowered
Earlier in 2024 we welcomed Chris Amies, Customer Services Director to Empowered. We spoke to him to learn more about his role and gain his perspective on the company. Tell us about your role at Empowered. I am Customer Services Director at Empowered, which encompasses an incredibly diverse and varied scope of work from recruiting, […]
Wireless surveys: how to know when you’re ready to undertake one and top tips
At Empowered, we understand that as organisations continue to evolve and the importance of flexible working in the workplace remains a priority, the demands on the corporate wireless infrastructure must adapt to deliver reliable and secure connectivity to the user. With the introduction of WiFi-6 technology (or 802.11ax standard), all major vendors have offerings, both […]
A Day in the Life Of Ben Perrett, Senior Project Manager
We spoke to Ben Perrett, Senior Project Manager, to find out more about his role since joining at the start of 2024. You joined Empowered at the start of 2024, what does your role encompass as Senior Project Manager? I have had a varied involvement across multiple projects since joining, where I have been […]
Empowered Achieves Cyber Essentials Plus Accreditation
Empowered Achieves Cyber Essentials Plus Accreditation Empowered is delighted to share that it has been awarded Cyber Essentials Plus accreditation. Cyber Essentials is a government-backed certification scheme, designed to set a strong security baseline and help businesses operate securely online. Cyber Essentials Plus is an extended version of Cyber Essentials, requiring a more robust process […]
Driving sales for 10 years at Empowered: interview with Steve Marsh, Sales Director
As he celebrates his tenth anniversary at Empowered, we speak to Steve Marsh, Sales Director, to find out how his role and the sales team have evolved and what he is looking forward to in 2024 and beyond. It’s been 10 years at Empowered! How are you feeling about this milestone? I can’t believe […]
Update on a current managed service network infrastructure programme in the major government sector
Empowered is delighted to give some insight into a current managed service network infrastructure programme we are delivering for a key strategic partner and their client in the major government sector. Empowered stepped in to support and deliver a high-volume maintenance contract when the existing incumbent was unable to continue. With difficult ongoing constraints and […]
Update from David Jault, Operations Director on driving health & safety best practice in 2024
Empowered is on a journey to improve its Health and Safety knowledge and practices. That is a tough thing to say because surely H&S practices should be as good as they can get? We understand that there are always areas that we can improve upon, processes that can reviewed and brought up to date, and […]
New Year, New IT Programme Delivery: How to adopt best practice in 2024
How effective was your project delivery success rate in 2023? Delivering IT projects can be a challenging process for most organisations. At the start of 2024 and despite uncertain times, organisations continue to invest in transforming their IT infrastructures to support their business objectives, so Empowered has collated the critical areas of impact that you […]
How To Evolve Resourcing On Demand With Managed Outcomes
The Challenge Within the IT channel partners remain challenged when resolving their resource peaks in demand. With evolving legislation continuing to drive a workforce shift towards PAYE work, partners are faced with a reduced pool of available contract resources willing to consider opportunities inside IR35, as well as driving an overall increase in rates across […]