LONDON, 21st October, 2013: Internet security specialist Trend Micro has struck a key partnership with services provider Empowered SMS Services, one of the UK’s leading providers of complementary IT project lifecycle support services to the channel. This partnership will allow IT channel partners to create added value for end customers by offering professional services alongside the Deep Security suite.
“After reviewing the market closely we felt Empowered offered a fantastic service to complement Trend and its channel partners in delivering professional services for Deep Security”, said James Munroe, UK Channel Manager at Trend Micro. “By utilising Empowered, Trend Micro can focus its increased technical resource in the UK around pre and post sales of new and existing customer base resulting in added value for our channel partners and customers alike. The agreement with Empowered will also ensure there is resource for our channel partners for the smooth installation of Deep Security and to quickly delivering professional services when needed. ”
The new tie-up between Trend Micro and Empowered will offer channel partners the opportunity to drive new sales, by adding professional services to their quotes and enable them to deliver more Deep Security projects, thanks to Empowered’s flexible, scalable delivery team.
Darren Liles, Sales and Operations Director, Empowered commented: “I am delighted that we have established this partnership with Trend Micro, to support their business and channel. The relationship will see Empowered become the professional services delivery partner for Trend on their Deep Security platform. Additionally, this partnership will enable an improved adoption of the Deep Security product set into Trend customers’ virtualisation and cloud environments and a more rapid deployment of their solutions.”
The partnership is also good news for Trend Micro, as Empowered offers no conflict with the security firm’s existing channel and will enable it to deliver larger Deep Security implementations, with faster time to customer value.
Established in 2006, Empowered’s team is able to draw from 25 years of experience in the industry. Alongside professional services, the firm also offers managed support services and virtual engineering services, and last year alone completed 700 projects, delivering 10,000 man days.
Empowered currently supports over 100 ICT providers throughout the UK, including system integrators and resellers, managed services providers, telecommunications providers, distributors and consultancies and boasts a 95 per cent retention rate.
Empowered offers an ad-hoc Consultancy on Demand package, alongside a series of modular project engagement packages of 3, 5, 10, 20 and 100 days each.
About Trend Micro
Trend Micro Incorporated (TYO: 4704), a global leader in security software, strives to make the world safe for exchanging digital information. Our solutions for consumers, businesses and governments provide layered content security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative security technology that is simple to deploy and manage, and fits an evolving ecosystem. Leveraging these solutions, organizations can protect their end users, their evolving data center and cloud resources, and their information threatened by sophisticated targeted attacks. All of solutions are powered by cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™, and are supported by over 1,200 threat experts around the globe.
About Empowered UK
Empowered is the UK’s leading provider of complementary IT services, technical engineering and support services to the UK ICT Channel. Empowered currently supports over 100 ICT providers throughout the UK, including system integrators and resellers, managed services providers, telecommunications providers, distributors and consultancies. Visit www.empowereduk.com to learn more about how the company is revolutionizing support in the IT services sector or visit our blog blog.empowereduk.com for news and updates.
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