Beyond the Badge: What Accreditations Really Represent
By David Jault, Business Support Manager The Work Behind Our Accreditations It always seems to be the summer months when I have multiple external auditors booked in to keep our accreditations up to date. I sometimes think it is a bit of a stressful time of year, but then when I dive in to all […]
Empowered at 20: Reflecting on Our Journey, Looking to the Future
By Darren Liles, Co-CEO, Empowered June 2026 marked two defining moments in Empowered’s story. The first was our 20th anniversary, a milestone that gave us the opportunity to reflect on two decades of growth, innovation and partnership. The second was our acquisition by Evernex, a global leader in IT lifecycle services, marking the beginning of […]
One Year On: Jason Spring on Strategy, Growth and What’s Next
What’s pleased you most about Empowered and OrderWork having now completed your first year in the business? A couple of things stand out; our people are passionate about solving customer problems. We have engaged with customers with real purpose for helping them with their objectives, ensuring we know WHY they need to adopt our services, as well as how and […]
Evernex expands UK IT infrastructure capabilities with acquisition of Empowered and OrderWork
3i Group plc (“3i”) announces that Evernex, a global leader in data centre maintenance (“DCM”) services, has acquired Empowered and OrderWork, two sister companies based in the UK and providing large-scale IT infrastructure deployment services. The group is a leading UK IT channel services provider, enabling IT partners including systems integrators and Telco/MSPs to deliver […]
Empowered Supports Partner Growth Through Nationwide AV Deployment Programme
How Empowered unlocked profitable service expansion opportunities through automation and partnering The Opportunity Our partner, a leading digital content provider, identified a strategic growth opportunity with their long-standing client. By moving beyond their traditional focus to supplying the Audio Visual “AV” displays and delivering a full deployed solution, they could: Expand their service portfolio Increase revenue streams Strengthen client relationships However, the challenge was significant: Over 1,100 AV screens across 260+ […]
AI Is Reshaping the IT Channel’s Service Model
Artificial Intelligence is transforming the IT channel, not just in how technology is deployed, but in how services are delivered. As channel partners face increasing pressure to be faster, leaner, and more customer-focused, the traditional field service model is giving way to something smarter: on-demand, gig-enabled, AI-enhanced service delivery. At the heart of this transformation is […]
Interview with Head of Presales, Mike Hill
With over a decade of experience in presales at Empowered, we interviewed Mike Hill, Head of Presales about his role, where strategy meets technical expertise to deliver solutions that truly fit clients’ needs. Over your decade with Empowered, what core principles have guided your approach to presales success? The principles that have defined my approach […]
Interview with Head of Resourcing, Scott Constable
How has the resourcing landscape evolved since you first joined Empowered / OrderWork? The resourcing function has undergone a profound transformation. Supplier engagement used to be a manual process, heavily reliant on personal outreach and informal networks, but today, we operate through a structured, automated, portal-driven system, enhanced by skill-tagged resourcing that enables precise candidate-to-role […]
Upgrading Critical National Infrastructure Across the UK: A Telecoms Infrastructure Case Study
We’re proud to share the successful completion of a 12-month nationwide programme for a leading telecoms partner, delivering data cabling, electrical, and civils works across 40+ sites—including some of the most remote Scottish islands and coastal edges of the UK. Scope of Works: Replacement of legacy infrastructure with modern, high-performance systems. Installation of new data cabinets and electrical distribution points. Deployment of interconnecting structured cabling to support next-gen […]
Reflections & Vision: interview with Tony Everson, Managing Director after six months of leadership
What were your first impressions of the team and culture and how has this evolved? From the outset, my impression of the team and overall culture was that of a close-knit group of people who genuinely care about the business, support one another, and are committed to its success. Six months in, I think that […]