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Best Practice for IT Programme Delivery in 2026
How effective was your project delivery success rate in 2025? Delivering IT projects remains challenging, and as we enter 2026, organisations face

Interview with Head of Presales, Mike Hill
With over a decade of experience in presales at Empowered, we interviewed Mike Hill, Head of Presales about his role, where strategy

AI Is Reshaping the IT Channel’s Service Model
Artificial Intelligence is transforming the IT channel, not just in how technology is deployed, but in how services are delivered. As channel partners

Interview with Head of Resourcing, Scott Constable
How has the resourcing landscape evolved since you first joined Empowered / OrderWork? The resourcing function has undergone a profound transformation. Supplier

Upgrading Critical National Infrastructure Across the UK: A Telecoms Infrastructure Case Study
We’re proud to share the successful completion of a 12-month nationwide programme for a leading telecoms partner, delivering data cabling, electrical, and civils works across 40+ sites—including

Reflections & Vision: interview with Tony Everson, Managing Director after six months of leadership
What were your first impressions of the team and culture and how has this evolved? From the outset, my impression of the

Attention Public Sector-Focused Channel Partners! Are you still relying on legacy PBX systems for mission-critical operations?
As the UK’s ISDN/PSTN switch-off looms, many public sector organisations, from emergency services, to local government, healthcare trusts and charities are still

Empowered and its holiday engineering backfill service
Keep Your Services Running Smoothly When Your Engineers Are on Holiday Empowered understands the seasonal challenges IT service providers face. During the

Interview with David Jault, Operations Director and ISO 14001 certification
Empowered was recently awarded ISO 14001 certification, the international standard for designing and implementing an environmental management system. We spoke to David