Account Manager

Position:                     Account Manager

Location:                    Hybrid across Remote and Office

Reporting To:            Sales Director

 

Role Summary

The prime responsibility of the Account Manager is to generate new sales from a base of existing customers and some new prospects, working in a team of other Account Managers.

Job Responsibilities

Key responsibilities of this role are:

• Existing Client Sales and Relationship Management
  • Regularly liaise with existing client contacts to establish opportunites
  • Establish new ‘wider’ contacts network within client and expand conversations
  • Act as the primarly point of contact for day to day client communication for owned accounts
  • Prepare proposals and quotes for services and manage the sales cycle to successful close.
  • Attend client reviews and project meetings
  • Presenting Empowered’s services propositions and development of opportunities
  • Updating CRM with client data and project opportunities
• New Client Development
  • Develop relationships with new name prospects to discover new business opportunities
  • Build contact plans to enable the influence and advocacy for services
  • Bring new business opportunities to the business ensuring deep qualification and clear value propositions to maximise success
• Sales target
  • Work towards achieving monthly & annual sales targets
• Management reporting
  • Report to sales management providing progress updates
  • Provide sales forecast data on upcoming projects

Knowledge, Skills, Abilities, Experience

Key knowledge, skills, abilities and experience for this role are:

• Experience in handling customers
• Technical knowledge with a good understanding of the technology market
• Services knowledge a thorough understanding of Empowered’s sales propositions
• Experience in working to activity objectives and reporting updates
• Experience in delivering financial targets
• Working with colleagues as a team to achieve challenging targets
• Tenacious and driven to help customers and the business
• Highliy motivated and results driven

Our Leadership Principles:

 

Trustworthiness, transparency and openness                                          Go the extra mile

Lead by example                                                                                   Bring Solutions

No Silos                                                                                                Partnering

Obligation to Care                                                                                 Bring PRIDE to your role