Interview with Scott Constable, Head of Resourcing
How has the resourcing landscape evolved since you first joined Empowered / OrderWork? The resourcing function has undergone a profound transformation. Supplier engagement used to be a manual process, heavily reliant on personal outreach and informal networks, but today, we operate through a structured, automated, portal-driven system, enhanced by skill-tagged resourcing that enables precise candidate-to-role […]
Upgrading Critical National Infrastructure Across the UK: A Telecoms Infrastructure Case Study
We’re proud to share the successful completion of a 12-month nationwide programme for a leading telecoms partner, delivering data cabling, electrical, and civils works across 40+ sites—including some of the most remote Scottish islands and coastal edges of the UK. Scope of Works: Replacement of legacy infrastructure with modern, high-performance systems. Installation of new data cabinets and electrical distribution points. Deployment of interconnecting structured cabling to support next-gen […]
Reflections & Vision: interview with Tony Everson, Managing Director after six months of leadership
What were your first impressions of the team and culture and how has this evolved? From the outset, my impression of the team and overall culture was that of a close-knit group of people who genuinely care about the business, support one another, and are committed to its success. Six months in, I think that […]
Attention Public Sector-Focused Channel Partners! Are you still relying on legacy PBX systems for mission-critical operations?
As the UK’s ISDN/PSTN switch-off looms, many public sector organisations, from emergency services, to local government, healthcare trusts and charities are still relying on legacy PBX systems for mission-critical operations. Much of the public sector still utilises systems which have been in operation for many years. Some may have been neglected along the way and […]
Empowered and its holiday engineering backfill service
Keep Your Services Running Smoothly When Your Engineers Are on Holiday Empowered understands the seasonal challenges IT service providers face. During the summer and holiday months, when key engineering staff take well-earned breaks, service continuity can be at risk. That’s where we come in. What we offer Whether you need field engineers or campus-based resources, […]
Interview with David Jault, Operations Director and ISO 14001 certification
Empowered was recently awarded ISO 14001 certification, the international standard for designing and implementing an environmental management system. We spoke to David about what it is, why it matters and how achieving this standard will benefit us in the future. It’s great to hear that we have been granted ISO 14001 status! Can you tell […]
Windows 10: Why it’s important to act now before the deadline.
Windows 10 system support ends on 14 October 2025 so now is the time to address refreshing your Windows 11 operating system! After this date, those that haven’t upgraded to the Windows 11 OS could have their security compromised. How Empowered can support you Empowered can make this transition easy by providing burst capacity and […]
Cat Moore, Project Coordinator shares her passion about her role and how she balances her career and family with flexible working
Cat Moore joined Empowered in 2015 and both her role and family have evolved a lot since then. Cat spoke to us about life as a Project Coordinator at Empowered and how she is able to juggle work and family. Can you share a little about your role and responsibilities? As Project Coordinator, my main […]
Smart Hands Field Engineering: why access to flexible field engineering support matters
There has been a notable rise of “pay as you go” on-demand services, offering the necessary onsite support within committed SLAs with a minimum level of “smart hands” technical skills to meet requirements over recent years. Empowered enables organisations to operate more commercially sound delivery teams without the need to carry large internal benches of […]
Wireless surveys: how to know when you’re ready to undertake one and top tips
At Empowered, we understand that as organisations continue to evolve and the importance of flexible working in the workplace remains a priority, the demands on the corporate wireless infrastructure must adapt to deliver reliable and secure connectivity to the user. With the introduction of WiFi-6 technology (or 802.11ax standard), all major vendors have offerings, both […]