Keep Your Services Running Smoothly When Your Engineers Are on Holiday
Empowered understands the seasonal challenges IT service providers face. During the summer and holiday months, when key engineering staff take well-earned breaks, service continuity can be at risk. That’s where we come in.
What we offer
Whether you need field engineers or campus-based resources, Empowered provides skilled engineering backfill to support:
- Your Managed Services operations
- Your end-clients’ internal IT teams
Nationwide field coverage
We focus on hard-to-reach areas or regions where critical mass is impacted, ensuring you get the support where it’s needed most.
Available on a cost-per-call basis for maximum flexibility and cost control.
Why choose Empowered?
- Access Skilled Resources Instantly
- Right-Size Your Internal Teams
- No Large Bench Required
- Maintain Service Integrity During Holidays
Security cleared, multi-technology engineers
- All engineers are security cleared
- Skilled across all major IT technologies
- Ready to integrate seamlessly into your teams
A true extension of your team
This service is designed to complement—not compete with—your internal capabilities. We work alongside your teams to maintain service excellence without disruption.
Available when you need us most
Our flexible backfill service is designed to seamlessly integrate with your operations, ensuring zero disruption to your clients.
Want to find out more? Contact us at [email protected] to have a conversation around how we can support you and your team during peak periods.
