Service Operations Manager
Reports to: Operations Director Direct Reports: Customer Service Manager, Incident Manager and Customer Service Team Member of: Senior Management Team (SMT) Location: Hybrid Role Purpose The Service Operations Manager plays a key role in delivering and evolving high-quality services across two businesses – Empowered and OrderWork. This role will drive service assurance, performance, consistency, and […]
Internal Account Manager
Empowered has an opportunity for an Internal Account Manager to join its dynamic sales team. The Internal Account Manager will manage the relationships with existing customers, effectively communicate with the customer on service-related matters, process orders and inquiries and maintain customer records.
Business Development Manager
Empowered is looking to add a Business Development Manager to its sales team, whose prime responsibility will be to generate new services sales opportunities from both an existing base of customers as well as driving new leads and revenue generation from new named customers.
Project Coordinator
Empowered is looking to hire a Project Coordinator who will be responsible for understanding project goals, deadlines and financial project budgets to ensure the ongoing smooth delivery and maintenance of stakeholder relationships, SLAs and commercials.
IT/Networking Project Manager
Empowered is looking to add an additional IT/Networking experienced Project Manager to its PM team. The Project Manager is responsible for delivering agreed outcomes from projects using appropriate management techniques, collaboration, leadership, and governance.
